How have librarians evolved from a traditional role of organizing information into strategic partners in decision support for executive management? SLA President-Elect Jill Strand will show how the information profession has evolved in recent years, from...
Todd Gleghorn, civilian Staff Intelligence Officer serving in the Department of Defense (DoD) in Washington, D.C., discusses how internal Human Intelligence Networks (HUMINT) develop external primary sources. ← How NOT to Present Insights to Decision Makers (And...
Much written and verbal communication in today’s business world is ineffective. At worst, it’s actually detrimental to both the message and the messenger. Bad style and writing are issues, but the main problem is the process fails to appreciate the purpose. The needs...
While we can find substantial information about most of our competitors online, intelligence goes way beyond trawling the Internet. The most valuable information is seldom – if ever – easily accessible via a public search engine or more sophisticated skills in mining...
Terry Thiele, Director of Sustainable Product Strategies at The Lubrizol Corporation, and Nat Brooks, Principal at Strategy Shapers, LLC, discuss how to align intelligence program performance with professional and career development. ← How Voice of the Customer...
Bill Hoffman and Steve Wallin, both Managing Partners and Co-Founders of Frontline Insights, discuss how voice of the customer via employees can harness frontline insights. ← How Corporate Culture and Employee Engagement Unlock Market Intelligence Potential How...
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