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How Voice of the Customer via Employees Can Harness Frontline Insights

Feb 26, 2014

Bill Hoffman and Steve Wallin, both Managing Partners and Co-Founders of Frontline Insights, discuss how voice of the customer via employees can harness frontline insights.

← How Corporate Culture and Employee Engagement Unlock Market Intelligence Potential How to Align Intelligence Program Performance with Professional and Career Development →

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RECONVERGE is a social learning community on a mission to forge belonging™ among the best and brightest intelligence professionals in the business world so they can discover how much more there is to learn. The RECONVERGE network offers multiple opportunities to connect, including IntelCollab™ webinars, local Insight Circles™, and the annual RECONVERGE:G2 Intelligence Leadership Symposium.

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  • How to Use Funnel Forms and CI Signals for Antifragile Reinvention

    How to Use Funnel Forms and CI Signals for Antifragile Reinvention

  • How the FDA is Changing Its Work with Healthcare, Biopharma & Med Device Collaborators

    How the FDA is Changing Its Work with Healthcare, Biopharma & Med Device Collaborators

  • How to Leverage the Power of Little Data and Consumer Insights to Understand Dynamic Market Trends

    How to Leverage the Power of Little Data and Consumer Insights to Understand Dynamic Market Trends

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